Bug? Nonexistant user

Question

GC user kiwimykl has been geocaching with that username since January 2015 but PGC does not recognise him. I could get him to run self support but I suspect the problem would be bigger than that as PGC should have found him by now.

Corrupt database entry?

Comments

did he authenticate already? I guess there is no good way to find a new cachers as a new caches as already discussed ...

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PGC already finds users who have never logged into PGC. I am guessing this maybe a symptom of the current database issues.

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some. But I would say not all. Same as with the caches.

Answer 1

The user exists and can be referenced here, but the username is "Kiwimykl". The capital is relevant, since a day or two. This was a necessary change due to existing users with very similar names.

Comments

Entering "kiwi" returns a case-insensitive list of possible usernames. However it won't find Kiwimykl. Kiwimykl is only found when using "Kiwi".

Inconsistent.

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The bug still exists....

Answer 2

maybe you can find the reason in this question: http://project-gc.com/qa/?qa=8730/i-would-like-to-be-banned-from-pgc&show=8730#q8730