Question

PGC Points for using challenge checker
for a short time last year we earn PGC points for using challenge checkers, but after a short time the feature got disabled and the points are gone. Does one know why the feature was disabled?

Answer 1

The points system is being recalculated at the moment and hopefully everybody will see the points correctly again

Comments

Many thanks - will be patient!

Answer 2

The points system start all over again on the 1st of januari. The points you earned last year do not count for this year.

Comments

that is strange!
I realize that the calculation of points starts every year new. Last year I had in the table where my points are listed a line for using the challenge checker. The line then disappeared from one day to the next in October. I can not get any more points if I use challenge checker! This has not changed this year! Is this a bug now or can I change it myself?

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May I ask how many points you had at that time

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I don't know how many points I had, but I was Diamond and after all points are gone I went down to Sapphire.

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Just contact support to find out what the problem is

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done, now waiting for response

Answer 3

No it is still running for mee

Answer 4

The same thing that spagg68 describes happened to our poiints last night 24/1/18.

 Although we have not been using challenge checkers on our iPad (they don't work on there any more, and that has been reported in another thread), we have used some on our desk top computer so we had some points between January 1 and yesterday. There is now no longer a line on our points chart to reflect those from using challenge checkers, the points have disappeared and the total has reduced.

Did this happen to anyone else yesterday?

spagg68 - did you get a response from Support for your original request?

Comments

Here as a comment for you, as we both write at the same time :-)
I have now also lost my challenge checker usage points , the overall sum is reduced and in the table of earned points the usage of challenge checker is missing.

But I saw in the  examples of what rewards points (on top of the page)
it is no longer mentioned, that the challenge checker usage will earn points for the pgc point system

Answer 5

I have now also lost my challenge checker usage points , the overall sum is reduced and in the table of earned points the usage of challenge checker is missing.

But I saw in the  examples of what rewards points (on top of the page)
it is no longer mentioned, that the challenge checker usage will earn points for the pgc point system

Answer 6

If the problem with the points does not resolve itself in the next few days, you should contact the support. In my case they were very friendly and tried hard to help me to clarify the problem.