Our Project-GC profile stats have not been updated since 25th August - why?

Question

Our Project-GC profile stats have not been updated since 25th August.  We noticed the notice about the backlog at the start of the week. Is that still a problem?

Thanks

Peter & Gillian

Answer 1

Paying members get daily updates to their profile stats. Free members get weekly updates to their profile stats. I can't see if you are a paying member or not so I can't tell whether or not that is the problem here.

Comments

Thanks for the reply We are paying members.
P&G

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By "paying members" you do mean paying members of Project GC don't you? It's different to being a premium member of Groundspeak. If you are, have you checked your subscription hasn't lapsed?

(Sorry if this seems obvious, but it's the only thing I can think of).

Answer 2

I see your stats were updated today:

https://project-gc.com/ProfileStats/Peter%20&%20Gillian

It looks like it was just a temporary glitch.

Answer 3

I think you must be premium, or visit PGC every day.

Comments

It doesn't matter how often you visit PGC. If you are a paying member of PGC (which is not the same as Premium Membership of Groundspeak) your stats are updated daily, otherwise it is weekly.