Support

The orange Support button is available at the top right corner of most pages at Project-GC. It offers several different support functions.

FAQ

The FAQ button links to the FAQ, where frequently asked questions are answered.

Self-support

The Self-support button allows the user to start background jobs that could potentially fix issues. Each self-support button can be used once per week per user.

More information can be found at Self-support.

Community support

The Community Support button links to the Q&A system. For more information, see Community support.

Project-GC Support

The Project-GC Support button can be used for questions regarding payment, or other topics that cannot be answered by the community.

It provides an e-mail based form for the user. They should include as much information as possible to increase the likelihood that Project-GC can identify and effectively address the issue.

The support staff predominantly speak English and Swedish, with some understanding of German. It is preferred that support tickets are written in one of the aforementioned languages, or, if impossible, in the user's native language.